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What Is MTN MoMo (Everything you need to know about MTN Mobile Money)

What Is MTN MoMo
What Is MTN MoMo

What Is MTN MoMo (Everything you need to know about MTN Mobile Money)

MTN MoMo is an SMS-based mobile money service that provides customers with a simple, secure and convenient way to send and receive money. MTN Mobile Money is a registered trademark of MTN Group Limited. It is a mobile-based financial service which allows customers to send and receive money using their mobile phone. It was launched in Kenya in 2007, and has since expanded to cover more than 20 countries across Africa.

MTN Mobile Money (MoMo) is simple and safe to use, with no monthly fees to worry about. It’s available on any South African cellphone number. What’s more, you don’t even need a bank account.

What is MTN mobile money

MTN Mobile Money is a secure electronic service that enables MTN Mobile Money wallet holders to store funds, send and receive money, make payments and do a number of other transactions simply using their mobile phone. It’s fast, simple, convenient and affordable. And it’s offered by MTN in partnership with over 10 partner banks, in a number of countries across Africa.

How does MTN Mobile Money work?

MTN Mobile Money stores funds in a secure electronic account linked to an MTN mobile phone number. Before sending funds, please check with your recipient that they have a registered MTN Mobile Money account.

For more information on the services available via MTN Mobile Money in a specific country, please check the MTN website, or visit one of their dedicated agents.

How is MTN Mobile Money used?

MTN Mobile Money wallet holders can use their mobile money account in a number of ways. They can:

  • Receive and store money

  • Send money to any MTN mobile phone user – registered or not.

  • Send money to mobile phone users on other local networks.

  • Withdraw cash at any authorised MTN Mobile Money agent

  • Top-up MTN airtime

  • Pay bills

  • Buy and pay for insurance

  • Pay employee salaries, airline tickets, school fees and other goods and services.

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How can I check my MTN Mobile Money balance?

There are a number of ways to check your MTN Mobile Money balance. But the best way is with the MTN mobile app. Among other things, it allows you to check your balance and check rates. It also offers you a better way to control all of your MTN mobile services.

Can MTN Mobile Money users receive money from abroad?

Yes. With WorldRemit you can receive money from over 50 countries into your MTN Mobile Money wallet in these countries:

  • Benin

  • Ghana

  • Ivory Coast

  • Liberia

  • Rwanda

  • Republic of Guinea

  • Uganda

  • Zambia

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What Is MTN MoMo
What Is MTN MoMo

How to register MTN Mobile Money?

The way to register MTN Mobile Money differs slightly depending on whether you are in Benin or Ghana.

Send mobile money in Benin

MTN offers you 2 options:

  1. You can go to an MTN MoMo customer corner with a valid ID (National ID card, driving licence, passport) and a registered MTN SIM card.

  2. You also have the possibility to open your MTN MoMo account yourself from your phone:

  • Type *400#

  • Choose 1 “continue self-registration”.

  • Then insert your first and last name.

  • Then fill in your date of birth: MM/DD/YYYY.

  • Choose your 5-digit PINSECRET code and validate.

Please note that the MTN MoMo PIN code is secret and strictly personal, do not communicate it to anyone.

Send mobile money in Ghana

MTN offers you 2 options:

  1. You can go to an MTN MoMo customer corner with a valid ID (National ID card, driving licence, passport) and a registered MTN SIM card.

  2. You also have the possibility to open your MTN MoMo account yourself from your phone:

  • Log on to MTN Mobile Money official website.

  • Click on “Register”.

  • Enter your username which is your phone number and preferred Mobile Money Pin.

  • Enter the captcha displayed. A one-time password will be sent to your phone.

  • Enter the one-time password.

  • Create your own password or keep the one generated for you.

  • Click on “Continue”.

MTN Mobile Money: find the customer corner

You can find the MTN MoMo customer corner in MTN local agency or at MTN MoMo registered merchant.

Details about my MTN Mobile Money

You can use the MTN Mobile Money app to access your mobile money wallet and check your MTN mobile money balance.

You can also transfer money from your bank account to your MoMo wallet, cash out your MoMo wallet from an ATM and pay directly with MoMo Pay.

How do I access my MoMo account?

You can access and manage your account on the MoMo app or by dialling 120151#, around the clock, 365 days a year.

  • What services does MoMo offer?MTN MoMo has an ever-growing range of features to make your life easier:

    • Send and receive money to and from other MoMo customers

    • Cash-in and cash-out at any MoMo agent

    • Cash-out from ATM’s

    • Buy MTN airtime and bundles

    • Pay for products and services from the many participating merchants and providers

    • Buy prepaid electricity

    • Pay your DStv account

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  • Can I send a money voucher?Yes – you can send a money voucher to anyone with a cellphone number. They can then cash-out at a MoMo agent or MTN store.

  • Can I use MoMo without airtime?Yes – you don’t need to waste any of your precious airtime to use MoMo.

  • How do I cash-in to my MoMo wallet?There are 3 ways to cash-in to your MoMo wallet:

    • Cash-in from a bank card or account through the MoMo app or by dialling 120151#

    • Visit any MTN store

    • Find a MoMo agent

  • How do I cash-out of my MoMo wallet?You can cash-out of your wallet by visiting your nearest MTN store or MoMo agent or into any South African bank account.

  • How do I become a MoMo agent or merchant?

    Join our MoMo merchant network and/or agent network to accept MoMo payments and earn commission on airtime sales. Call MoMo customer care on 083 135

    Do I need to be an MTN customer to use MoMo?

    Not at all – you can use MoMo on any network if you’re using the app. You’ll need to be an MTN customer if you choose to dial 120151# to manage your MoMo account