Sector : Culture
The AKM is seeking an HR leader who balances both strategic and operational activities, often simultaneously, being willing and able to work effectively at both levels—and enjoying to do so in service of the unique mandate of this innovative, not-for-profit Museum.
The Senior Human Resources Manager collaborates with senior leadership to ensure that the Human Resources function delivers services appropriate to the Museum’s needs. They oversee and direct all aspects of HR functions, including the formulation and implementation of HR strategy, policies and systems for: performance & rewards management; recruitment and selection; development, and employee relations, designed to meet and anticipate the current and future HR needs in support of the strategic directions of the Museum. They oversee the volunteer services area (which includes over 200 volunteers, key to the operation of the Museum) including volunteer engagement, scheduling, policies and practices. They also play a key role in stakeholder management within the Museum HR community and the Aga Khan Development Network.
- Provide vision, leadership, planning and management for the delivery of efficient and effective HR strategy and operational services to meet the current and future business needs within the organization.
- Provide advice/guidance to the leadership and managers, as well as to staff and volunteers, on all people issues.
- Develop, implement and evaluate ongoing HR policies and practices to ensure the Museum implements leading management practices and complies with all relevant legislation, (eg. Employment Standards Act, Health and Safety, Accessibility for Ontarians with Disabilities Act).
- Build and maintain a strong Museum team through effective recruiting, training, coaching, team building and succession planning.
- Develop proactive HR recruitment systems and oversee the placement of suitably qualified and skilful talent in the Museum through a robust recruitment and onboarding process.
- Facilitate departmental managers to improve and monitor the performance culture in their respective areas by adhering to the performance management system.
- Manage and adjust the compensation and benefits plans to ensure market competitiveness, internal equity, and cost effectiveness.
- Develop and implement HR practices that encourage and enhance employee motivation and engagement.
- Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations.
- Direct and deliver all staff communications.
- Liaise with internal and external counsel on all labour-related communication/issues ensuring that the Museum’s risks are minimised.
- Be responsible for the Human Capital Management system and the related payroll system, and ensure availability of high-quality data to enable informed decision making.
- Conduct periodic audits of HR activities to ensure compliance with laws, policies and procedures.
- Monitor and manage the annual staffing budget ensuring that staff costs are maintained within budget and take correctional steps in case of variances.
- Work closely with management and employees to improve work relationships, build morale, increase productivity, improve work relationships, and increase retention.
- Develop the Human Resources Development plan for the Museum and work with managers to deliver and enhance the same.
- Foster and maintain positive relationships with all staff and volunteers and serve as an interface between staff and volunteers to ensure effective support of the institutional objectives.
- Oversee all volunteer management activities, ensuring that Museum volunteers feel appreciated and recognized.
- Graduate Degree in Human Resources Management. CHRL designation required.
- Minimum 7 years of progressive experience in HR functions and practices.
- Proven management skills including leadership, influencing, counseling, problem solving, negotiation, analytical, organizational and coordination skills.
- Excellent interpersonal, communication, consultation and presentation skills, oral as well as in writing.
- Well-developed knowledge and experience of budget development and control.
- Proven ability to maintain confidentiality.
- Proven ability to work in a team setting and facilitate team building.
- Exhibit excellent judgment, confidentiality and sensitivity in dealing with diverse individuals and teams.
- Exceptional skills in MS Office Suite. Experience with HR information systems and databases.
- Technical ability and willingness to learn new systems as required for the role.
- Being inclusive and respectful of diverse populations.
- Being prepared to work onsite and online, as required by the Museum.
- Ability to work outside of regular business hours, occasionally.
- Familiarity with working in a not-for-profit and/or arts and cultural setting would be a definite asset.
- Expressed interest in the mandate of the Museum.
How To Apply
Please send your cover letter and resume on or before May 31, 2022. Applicants must be fully vaccinated, as defined by Public Health. The Museum will comply with its human rights obligations and accommodate applicants who are legally entitled to accommodation under the Ontario Human Rights Code.
The Museum thanks all those who apply, however only shortlisted candidates will be contacted.
Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview.
The deadline for submitting the application is 31 May 2022.
Note Application deadline for submitting is 31 may 2022
Salary and package to attract the best candidate
About the Agency
The Aga Khan Museum (AKM) in Toronto, Canada offers visitors a window into worlds unknown or unfamiliar: the artistic, intellectual, and scientific heritage of Muslim civilizations across the centuries from the Iberian Peninsula to China. Its mission is to foster a greater understanding and appreciation of the contribution that Muslim civilizations have made to world heritage. The Museum aims to connect cultures by presenting rotating displays of historical and contemporary art from its Permanent Collection and special exhibitions as well as a dynamic range of live performances.